Knowing the Difference: Process Frameworks, Maps, and Models

When it comes to documenting and understanding processes, there are three core tools organizations use: frameworks, maps, and models. However, there is often little clarity around the differences between these three tools and they can often be used interchangeably. So, how does one clarify the difference between these tools and understand which is right for the job? 

This article defines and explores the best fit applications for process frameworks, maps, and models.