^The APQC Blog

Business process automation looks at automation for the enterprise. Sometimes referred to as simply process automation, it refers to the use of software to mimic human action and connect multiple fragmented systems together through automation. 

Cloud adoption is growing across industries. Organizations that leverage cloud-based tools for procurement have found that the cloud allows for more flexible access and collaboration while helping to decrease costs and make solutions more easily scalable. 

In today’s landscape, the airwaves resonate with discussions about Artificial Intelligence (AI) (see Emerging Technologies for Knowledge Management Survey Report | APQC) – and right

Improving your accounts payable (AP) performance takes more than a one-and-done effort. Robust process governance, cloud-based technology, and the right delivery structures can help organizations achieve greater AP productivity. 

Workflow automation focuses on the tasks within a specific process itself. 

In today’s high-risk and uncertain supply chain environment, organizations must plan for disruptions and minimize their impact by balancing tradeoffs between efficiency and flexibility in logistics.

Throughout the last few months, in previous knowledge management blogs I have discussed how business leaders continue to see the connection between knowledge management (KM) and the overall success for their organizations.

I have spent my entire career working in the HR space and I often see the terms HR and human capital management (HCM) used interchangeably. In fact, I am guilty of using these terms interchangeably.

As the APQC annual conference approaches, it’s an exciting time for me, the APQC team, and our members and clients to gather and immerse ourselves in knowledge and process management.

Organizations can help drive continuous improvement at their organization by ensuring their employees are engaged in process improvement efforts. Here are nine ways organizations can engage and empower employees to help drive organizational process improvement.