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How KM Can Benefit from a SWOT Analysis in 2020
It feels like the world has changed overnight, and knowledge management programs must take a hard look at what they’re doing to ensure KM priorities match organizational realities.
How Scenario Planning Helped NASA Adapt Fast to Covid-19
85% of organizations have accelerated or plan to accelerate their use of contingency and scenario planning.
The ABCs of Order-to-Cash (O2C)
APQC is frequently asked for benchmarks, best practices, and examples for key end-to-end processes, such as order-to-cash (O2C).
Best Tools for Process Improvement
When everything looks like a nail you tend to use a hammer. Process and performance management teams have learned over the last few years a reliance on any single tool or methodology is problematic.
Communications Key to Managing Workplace Covid Stress
As I write this blog, at the end of June 2020, we are several months into dealing with the COVID-19 pandemic. The challenges to employers and workers continue but are evolving.
Why Is Knowledge Management Strategy Useful?
A knowledge management strategy is useful because it gives your KM effort a concrete purpose and target to work toward.
Now is the Time for Radical Innovation
I recently re-connected with Steve Wunker, managing director of New Market Advisors, about innovation.
Fighting Cyber Risk and Payments Fraud in Treasury and Finance: Q&A with SME Jeff Diorio, Treasury Strategies
In this “new normal” (or “new abnormal”) that we find ourselves in as a result of the pandemic, the number of cyber and fraud attacks have been on the rise, as have their level of sophistication, as “bad actors” seek to take advantage of the situation.
Finding A Passion for Accounting with Emily Lado of the Houston Astros
Despite advances in accounting automation, demand for accounting talent is growing. According to a Glassdoor report, accounting and auditing are among the 15 jobs projected to grow most by 2026.
KM’s Exit Strategy: 3 Recommendations for Leading Your Organization Out of the Pandemic
While the entrance into the current state seemed abrupt, coming out of the pandemic appears to be at a slower pace. It is not too soon to begin thinking about “what’s next?” What will we do as we exit this period in our lives?