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“Break the Mold” to Bring Breakthrough Improvement

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At some point in your working life, you will likely ask yourself the following questions: Where will the next “Big Idea” for my business come from? How will it help my organization?  What will its impact be on my organization’s future competitive position?

3 Ways to Get Projects Funded

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Let’s face it: we all need buy-in. At work, we need it to get project funding, to obtain an investment in some new technology, and to receive approval from our peers. We need it a home, too—to get the family to stop arguing, to agree on a place for dinner, or to get a child to clean up her room. But what does getting buy-in really mean? 

HR Bartender Sharlyn Lauby: Strategic HR Partnerships—Why They Matter and How They Can Be Developed

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In conjunction with the release of our Strategic HR Partnerships Best Practices Report, APQC is conducting a series of interviews with people who have experience with and are thought leaders on the topic of strategic HR business partnerships.

Successful Open Innovation Strategies and Leadership Engagement

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Enthusiastic and engaged senior leaders can play a vital role in enabling a successful open innovation strategy. This is one of the key enablers for open innovation identified in APQC’s recent Best-Practices Report Open Innovation: Enhancing Idea Generation Through Collaboration. Nearly all of the best-practice organizations featured in the report have senior managers that take an active sponsorship role for the open innovation initiative.

Three Reasons to Use Fewer FTEs in T&E Expense Reimbursement

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Organizations that use fewer full-time equivalents (FTEs) to process travel and entertainment (T&E) reimbursements are ahead of the curve. 

By using best practices such as automation and shared services centers, top-performing organizations require a fraction of the FTEs for the expense reimbursement process compared to their bottom-performing[1] peers. Those organizations have:

Customizing the Electric Utilities Framework

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I had a very good question from a friend of mine using the Electric Utilities PCF in her organization and I wanted to share it with you.   She realized that the latest version of the Electric Utilities PCF differed from the latest version of the Cross Industry PCF and she wanted to know if she could customize her organization's version of the EU PCF to include the components of the Cross Industry PCF that she felt were missing for her organization's adoption of the PCF.  

Change Management Spotlight: Ron Ashkenas On New Ways To Think About Change

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Change has a reputation for being difficult, hard, and stressful. But what if we modified that perception? What if we started to view change differently? Would we be able to make organizational changes more easily? One thing that Ron Ashkenas, a senior partner of Schaffer Consulting and expert on organizational transformation, suggests is that change can be easier if we adjust our mindset. He offers three new ways to think about change.

Leadership: What's Your Opinion?

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Forbes wrote an article on the top qualities for leaders today. But what is the state of today's organizational leadership?

APQC conducted a brief survey on the state of leadership in today's organizations. Employees and leaders are interested in the factors that affect existing leadership. This survey provided information on current leadership trends. Questions asked include:

New IT Benchmarks in the Knowledge Base

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The interesting thing about our knowledge management (KM) taxonomy is that IT falls under KM. From time to time we get a couple of Ask Us requests about IT, and our research isn't as full in the area of IT. 

Using Maintenance Management Software

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Many organizations have adopted computerized maintenance management system (CMMS) software, enterprise asset management (EAM) software, and enterprise resource planning (ERP) software to help improve daily working capital transactions.