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Improving Cybersecurity and the Challenge of Implementing the NIST Framework
In an earlier blog post, Ed Perkins, the developer of the Certified Enterprise Risk Manager® - Cyber Security™ certificate, described the current cybersecurity landscape for industry and provided an overview of the U.S. National Institute of Standards and Technology (NIST) Cybersecurity Framework.
Great Process Improvement Begins With Knowing Your Knowledge Gaps
In The Last Blog...
We identified governance activities necessary to know which steps in a cross-functional process don’t have an owner or, worse, which may have more than one. In our example, we created a RACI chart to visualize who the responsible and accountable parties are and who needs to be consulted and informed.
How the Professional Services Industry Makes the Fortune 100 Best Companies List
In today’s volatile and data-driven economy, employee knowledge is a hot commodity. Organizations need the best and brightest employees to maintain their competitive advantage. Though this trend affects all industries, this is even more significant in professional services, where they offer clients knowledge and consulting services. The professional services industry understands that in order to attract and keep the best talent, they must invest in their people.
Top Workplaces in Healthcare: 4 Elements of a Successful Healthcare Employee Experience
Confronting stressors: It’s just part of the job description for any healthcare worker in 2015. Each day this year, healthcare workers will be:
What Saturday Night Live Can Teach Us About Knowledge Management
Recently, Ralph Malbrough reminded me of a blast from the past due to the SNL40* special that aired with great fanfare. It occurred to Ralph that the ebb and flow of the show over the years included premature reports of its demise, not unlike that of knowledge management. Pondering about that comparison a bit caused me to think about it: is that true? Even though knowledge management has proven to be a survivor over the past two decades, is it in danger of being voted off the island any time soon?
What Should Companies Consider About Potential Cybersecurity Risks?
APQC recently spoke with Ed Perkins, the developer of the Certified Enterprise Risk Manager® - Cyber Security™ certificate, about the current state of cybersecurity and the introduction of the U.S. National Institute of Standards and Technology (NIST) Cybersecurity Framework. This post presents the first half of the interview, in which Perkins describes the cybersecurity landscape and introduces the NIST framework.
Using Predictive Analytics Internally with Talent and Externally with Customers
This interview is the last in a series on workforce predictive analytics. APQC interviewed Steve VanWieren, Principal Statistician and Data Scientist at Ultimate Software. In this role, he focuses on building a predictive analytics function, working with executives across all lines of Ultimate Software’s business, developing multiple statistical models, and actively speaking at HR and analytical conferences.
Knowledge Management: Old School vs. New School (Infographic)
If the 90’s can be called “retro,” so too can some KM approaches. There are companies where the Communities of Practice are older than some of their members! But those communities are still in place for a reason—they work. At the same time, it seems like there’s always new KM tools and techniques coming around the bend. Some fall by the wayside, but others are incredibly sticky—and they quickly become the new normal.
Is Your FP&A Team Struggling? Here’s Why and How to Fix Things
APQC’s Financial Management research team is finishing up a study on advanced techniques in financial planning and analysis (FP&A). The following are some highlights and insights into what we’ve found so far. If you are interested in learning more about this topic, join me on Wednesday, March 25 at 11:00 a.m. CDT for March Financial Management Webinar: FP&A: Aspiring to Influence Performance to hear the results of extensive research on why FP&A teams struggle, and what best practices can be building blocks to improve performance and business strategy.
How Technology Will Affect the Future of Knowledge Management
APQC is engaged in an ongoing project to research and think about the future of knowledge management. We’re interested in where KM is headed, what the “next big thing” is, and what internal and external forces will cause the discipline to reshape itself (again) over the coming years.