The APQC Blog

Top Workplaces in Healthcare: 4 Elements of a Successful Healthcare Employee Experience

Confronting stressors: It’s just part of the job description for any healthcare worker in 2015. Each day this year, healthcare workers will be:

  • complying with regulations new and old,
  • offering patient care that is both low-cost and high-quality,
  • performing well amidst critical talent shortages, and  
  • adopting new, digitally-enhanced work processes.

In this type of environment, is it even possible to build a positive employee experience? At the 13 healthcare companies on the 2015 Fortune 100 Best Companies to Work For® list, it is. And, their employment practices can help other healthcare companies do the same.

In analyzing the healthcare companies making the 2015 Fortune 100 Best Companies to Work For® list, Great Place to Work® Institute uncovered four common strategies for success at the top healthcare workplaces.

  1. Foster communication and transparency between employees and leaders. Scripps Health managers and employees use an interactive visual communications map to guide them in discussions regarding organizational changes.
  2. Promote employee health and wellness. OhioHealth provides programs and resources to help employees with inactivity, obesity, stress, and smoking, ultimately positioning employees to feel their best when caring for patients.
  3. Include employees in change and cost-cutting measures so changes get incorporated into how work gets done. Southern Ohio Medical Center involves all employees in discussions about how to tackle financial challenges.
  4. Connect people to purpose—allow employees to do good and find meaning in their work. Atlantic Health System shares progress on patient quality and satisfaction measures as a way to recognize employees’ hard work.

See the full list of healthcare companies on the 2015 Fortune 100 Best Companies to Work For® list below. Read more industry insights about the top workplaces in the Great Place to Work® analysis: “Industry-Specific Strategies of Winning Companies.” And, check out these free healthcare industry resources from non-profit benchmarking and best practices organization APQC.