^The APQC Blog

Throughout the past few years, we’ve heard organizational action verbs such as "pivot" and "adapt", but what do they really mean when people are involved?

Completing the annual budget in a short time goes a long way in saving time and money across the organization. APQC finds that top performers (those at the 25th percentile) complete the annual budget in 28 days or less—nearly twice as quickly as organizations in the 75th percentile.

APQC research shows that procurement is changing for the better with its strategic objectives. While in the past the focus was on cost savings, now there’s also an emphasis on avoiding supply disruption.

Whether you are starting a new knowledge management (KM) program in 2024 or continuing to evolve and expand an existing program, it is critical to have a documented KM strategy.

APQC defines end-to-end processes (E2E) as “cross-functional processes that comprise all the steps to accomplish a specific outcome or goal”. Some common workplace examples are order-to-cash, hire-to-retire, and idea-to-market. 

In the current market, the increasing importance of Environmental, Social, and Governance (ESG) is primarily influenced by new regulations and customers' ever evolving expectations.

KM is a systematic approach to enable knowledge and information to grow, flow and create value.

As the year draws to a close, it gives us all a little time to stop and reflect on how the current year went; what we would like to change or continue in 2024.

Why it is important to focus on change management in KM 

Throughout my 10+ years at APQC, HR shared services has been one of the hottest topics for our members—and for good reason.