Where Digital and Tacit Knowledge Meet: A Case Study

Published On:
May 12, 2023
Authored By:
APQC
Members-Only Content:

 

In this session, Merck's Grace Chen and Melanie Adams present a case study outlining how traditional and new KM approaches helped preserve expertise in the face of a pause in production of a life-saving medical product.

This is an overview of the session; click here to access the presentation slides.