Training and Development Key Benchmarks: Cross-Industry

Published On:
August 17, 2021
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Prepared using data from APQC’s Open Standards Benchmarking® in Develop, Train, and Counsel Employees, this article provides human capital management key performance indicators (KPIs) for organizations. Organizations can use this information to benchmark and continuously improve their processes.

Metrics provided include:

  • total cost to perform the process group “Develop and counsel employees
  • cycle time in days for the formal performance review process from start to finish 
  • number of learning days per employee, and more.