Tools and Technology: How Process Programs Stack Up

Process management could not stand up to the rapid pace of today's business world without the tools and technologies we have grown accustomed to, but tools and technology do not replace the sound principles that drive process management. 

Organizations cannot automate what they don’t understand. It is essential to think through and make value-based decisions about what to automate or support with technology and which parts of the business to include in the technology or automation implementation. Beyond making those decisions, organizations must employ solid change management techniques that support their goals and culture. 

This infographic looks at how process programs utilize tools and technology to further the reach and efforts. View the full collection of research in our content collection: How Process Programs Stack Up 2024.