Ten Keys to Successful Business Process Management

APQC's research over the last two decades has uncovered ten keys to BPM implementations that make an organization‐wide impact. These essential characteristics form the basis of excellent BPM initiatives, all point to the fact that BPM approaches are most effective when leveraged across the entire organization, not just on a project‐by‐project basis.

This article discusses these keys to successful business process management in an organization.