Setting up a Robotic Process Automation Program with ENGIE

Published On:
April 23, 2018
Authored By:
APQC
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In February 2018, APQC spoke with ENGIE's Martin Ruane, director of robotic process automation (RPA), about setting up an RPA program at ENGIE, including staffing it, change management approaches used, governance, measures, and lessons learned.

Folder
Also found in Exploring Process Automation
Type:
Case Study
Topics:
Process Design, Process and Performance Management, Process, Organizational Improvement, Operational and Process Innovation, IT Application Development and Maintenance
Industries:
Energy and Utility

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