A Powerful Yet Lightweight Business Process Capability Framework

Published On:
October 23, 2018
Authored By:
Doug Palmer, ARRIS International
Members-Only Content:

Is simpler always better when it comes to managing and improving processes? In this PPM conference presentation, Doug Palmer of ARRIS International advocates taking a high-level approach to process improvement. He shares a lightweight business process capability framework that his organization uses to rapidly find and fix underperforming processes.

This is a copy of the presentation slides; click here for the summary.

Also found in Presentations from APQC's 2018 Process Performance Management Conference
Type:
Presentation Slides
Topics:
Process Framework, Process and Performance Management, Process

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