Master These Five Knowledge Management Practices for Success

Published On:
July 24, 2024
Authored By:
APQC
Public Content:
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Knowledge management (KM) ensures that information and knowledge flow to the right people at the right time, enabling them to act more efficiently and effectively to find, understand, share, and use knowledge to create value. Organizations pursue KM to reduce duplication of efforts, provide improved solutions, lessen risk, avoid knowledge loss, reduce time to competency, save time, and reduce frustration for employees. 

This article is based on decades of APQC’s KM research and explores five key practices that help organizations develop, implement, and evolve their KM strategies.