Managing Mergers and Acquisitions: Services Industry

Published On:
August 31, 2022
Authored By:
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Most mergers & acquisition (M&A) deals tend to fall apart in the integration phase. Whether it’s underestimating the costs of integrations, setting unrealistic timelines, struggles with merging cultures, or mis-scoping the integration process approximately 70 percent of integrations fail.

APQC conducted a survey to understand the key practices for ensuring a successful M&A integration. In addition to best practices, it will also explore the roles of data & analytics, process management, and knowledge management teams on value achievement.

This summary looks findings in the services industry.