Knowledge Mapping in Action: The Goodyear Tire & Rubber Company

Published On:
January 03, 2018
Authored By:
APQC
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This case study, part of APQC's "Knowledge Mapping in Action" research study, details The Goodyear Tire & Rubber Company’s role-based knowledge mapping program. The program captures knowledge from retiring experts and other specialized subject matter experts in order to develop learning resources and accelerate time-to-competency for less experienced employees.