Knowledge Mapping in Action

Published On:
July 03, 2018
Authored By:
APQC

Knowledge mapping is an important technique to help inventory an organization’s critical knowledge and pinpoint areas that may be at risk. In 2017 - 2018, APQC researched organizations with successful knowledge mapping initiatives to uncover best practices and examples. This collection contains case studies and other resources to help organizations more effectively adopt best practices for knowledge mapping.