Identifying Gaps in the Employee Experience: Work Location Comparison

Many organizations are struggling with how to retain employees as they watch their turnover rates go up and their retention rates go down. This has led organization leaders to explore the best ways to retain employees, including how to make the employee experience more positive, thus increasing employee engagement and productivity.

In the first half of 2024, APQC surveyed employees from various industries, organizational sizes, and job roles to identify what is most important to them in their employee experience and if they are receiving these things from their place of employment.

This report summarizes and provides insights after comparing responses from participants who work 100% at their place of employment, a hybrid of work at home and at their place of employment, and 100% work at home. Read this report to identify areas for improvement.