A Generational Tale of Process People

Published On:
October 03, 2023
Authored By:
APQC
Public Content:
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Times have changed, and business process management is changing as well. There are a myriad number of reasons for this sentiment ranging from the growing digitalization of our organizations to the retirement of the Baby Boomers. However, one thing is very clear: process management is
more important than ever and its role and the people who work within it are evolving.

This infographic highlights the insights from the “People of Process Management” survey around differences and similarities in process professionals between generations.