Fixing Process & Knowledge Productivity Problems: Analysis by Organization Size
In mid-2021, APQC surveyed full-time knowledge workers across industries to understand:
- How they define and measure work productivity
- Factors that make them more and less productive
- The impact of process and knowledge management interventions on productivity
This report explores differences in productivity attitudes, measures, and outcomes that are statistically significant by respondents’ organization size, as measured by the total number of employees.