Evolution of Benchmarking 2022: Insurance Industry

Published On:
October 21, 2022
Authored By:
APQC and The IBM Institute for Business Value
Members-Only Content:

Today, benchmarking remains one of the most popular management tools. But even great management tools like benchmarking cannot stand still and need to look towards the future and how it will continue to drive value.

APQC and the IBM Institute for Business Value conducted a survey to understand the impact and importance benchmarking has on organizations’ ability to make important, informed decisions.

This report summarizes the findings in the insurance industry.