Establishing Governance for a BPM Program

Governance is a core tenet of process management and is critical for an effective business process management (BPM) program. It encompasses all the structural elements that help process management function, including roles, responsibilities, oversight, sponsorship, and management structure. The governance of process management often dictates the efficiency and speed at which an organization implements and embeds process management into its practices.

In this article, you’ll learn about the most common structures for BPM programs as well as the key roles, skills, and partnerships that enable BPM programs to carry out their work effectively. Along the way, we point to key findings from APQC’s How Process Programs Stack Up survey to show how organizations structure and govern their BPM programs.