Challenges and Enablers in Managing O2C as an End-to-End Process

Published On:
October 13, 2020
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APQC conducted a research effort (“Transformation in Order-to-Cash”) to understand the state of Order-to-Cash (O2C) process transformation and how leading organizations are working to transform, manage, and improve O2C as an end-to-end value stream. This infographic describes the challenges and enablers in managing O2C as an end-to-process.