BPM Toolkit: Evidence-Based Best Practices for Process Leaders

Published On:
March 05, 2025
Authored By:
APQC
Members-Only Content:

Manifest industry-disrupting innovation. Surprise and delight customers. Realize exponential increases in efficiency. Whatever the strategic goal, an evidence-based approach to process management will empower you and your organization to achieve it. 

This toolkit outlines actionable steps for creating a business process management (BPM) program that generates tangible results, along with APQC research findings that support these proven best practices. Use this report to: 

  • Understand the purpose of BPM programs
  • Establish your BPM program strategy
  • Build the business case for process management
  • Determine program resource and governance needs
  • Decide how to structure your BPM program
  • Measure the success of your BPM program