Assess KM Maturity and Capabilities Over Time

Published On:
February 23, 2016
Authored By:
Members-Only Content:

Organizations often ask APQC why they should complete our KM Capability Assessment Tool. Will this type of in-depth evaluation really make a difference? Every organization has its own motives for assessment: It may want to demonstrate progress toward goals, determine priorities for improvement, or build a business case for future investment. But analysis of APQC's data reveals additional reasons to assess. Namely, organizations that track their KM maturity are significantly more likely to achieve other higher-level capabilities related to standardization, alignment, enhancement, and expansion.