Knowledge Mapping in Action: The Goodyear Tire & Rubber Company



  • Type:
  • Published:
  • January 3, 2018
  • Author:
  • APQC
  • Pages:
  • 10
  • Price:
  • Member: FREE

This case study, part of APQC's "Knowledge Mapping in Action" research study, details The Goodyear Tire & Rubber Company’s role-based knowledge mapping program. The program captures knowledge from retiring experts and other specialized subject matter experts in order to develop learning resources and accelerate time-to-competency for less experienced employees.

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