APQC's Knowledge Analytics Process

Published On:
November 05, 2012
Authored By:
APQC
Members-Only Content:

Knowledge Analytics (SM) is a measurement, analysis, reporting, and decision-support methodology that combines data from knowledge management approaches and business processes to guide knowledge-related investments. This article offers a brief introduction to the Knowledge Analytics process. For more information, see APQC’s white paper and short video on Knowledge Analytics.