Knowledge Analytics: Understanding the Step-by-Step Process

 

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  • Type:
  • Published:
  • May 8, 2012
  • Author:
  • Tim Stouffer
  • Price:
  • Your Price: FREE

Knowledge Analytics (SM) is a seven-step process for deploying KM approaches, evaluating their impact, and using the resulting analysis to improve business decision making. In this six-minute video, Tim Stouffer of Marathon Oil draws the process out on a white board, explaining each step and its impact on the complete cycle.

Knowledge Analytics was designed by APQC President Carla O’Dell in collaboration with the 2011-2012 APQC Knowledge Management Advanced Working Group. Stouffer was a participant in the Advanced Working Group and contributed to the development of the Knowledge Analytics process.

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