Understanding Accounts Receivable and Invoicing Benchmarks and Best Practices

Last updated:

October 31, 2023

Authored By:

APQC

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This collection features Accounts Receivable (AR) and invoicing data and practices from APQC's Open Standards Benchmarking® survey for Accounts Receivable and Collections and Customer Credit and Invoicing. It includes interactive dashboards to track real-time performance against the KPIs, articles examining select KPIs, best-practices, and industry benchmarks and practices.

Type:

Collections

Topics:

Finance and Accounting, Accounts Receivable

Available Tools:

APQC Process Classification Framework (PCF)

Assessments

Understanding Accounts Receivable and Invoicing Benchmarks and Best Practices

Included in this Collection

Interactive Accounts Receivable Tune-Up Diagnostic

Interactive Invoicing Tune-Up Diagnostic

Accounts Receivable and Collections Key Benchmarks

Accounts Receivable Industry Spotlights

Invoicing and Accounts Receivable Blueprint for Success

Percentage of Customers that are Delinquent at Any Time During the Year

Percentage of Customers that are Delinquent at Any Time During the Year

The Benefits of Automating Your Invoicing Process

Days Sales Outstanding

Days Sales Outstanding

Cash-To-Cash Cycle Time in Days

Cash-To-Cash Cycle Time in Days

Improving Key Liquidity Measures

Ways to Consider Invoicing Beyond Just Financial

Total Cost of Invoicing per Invoice Processed

Total Cost to Perform the Process "Invoice Customer" per Invoiced Processed

Modernizing AR: Automation and Customer Engagement

Automating Customer Invoicing: Insights into a Best-in-Class Invoicing Process

Drivers of Customer Invoicing Performance

Drivers of Customer Invoicing Performance

Days Cash on Hand

Being Prepared for the Unexpected: Days Cash on Hand

Number of FTEs that Perform the Order-to-Cash Process per $1 Billion Revenue

Number of FTEs that Perform the Order-to-Cash Process per $1 Billion Revenue