Measuring Accounts Receivable Efficiency: FTEs per $1 Billion of Revenue as a Key Benchmark

Accounts receivable (AR) is one of the most critical and high-volume processes that organizations carry out. Delays in this process mean less working capital and liquidity, making AR one area where improving efficiency can pay off exponentially. In this article, APQC reviews cross-industry data on the number of full time-equivalent employees (FTEs) that organizations need for AR and highlights strategies for a more efficient AR process.