Why Bother Assessing Process Maturity


Nov 18
Webinar Lock Members Only

Why bother assessing process maturity? Why bother embedding Business Process Excellence in business teams across an enterprise? How could building effective and efficient processes lead to a high-performing, reliable network?

Join APQC and Indrajit Ray, process transformation senior manager for Australia’s National Broadband Network (NBN Co), Thursday, November 18 at 2:00 pm CDT, for a webinar on where Indrajit will share its process maturity journey and how it scaled that journey to 8 million happy homes.

Participants will learn how NBN Co:

  • learned to unlock the knowledge within itself to achieve success,
  • sought to change for better, through more mature processes,
  • became a learning organization by changing mindsets, skillsets, and behaviors.
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