Indrajit is the Strategic Business Improvement & Transformation Specialist at NBNCo. He is certified Lean Six Sigma Master Black Belt in Operational Excellence, Lean Coach and Change Manager. He has 16 years of experience in the following areas:
- leading and managing organizational transformation programs to optimize systems and processes to deliver efficiencies,
- reducing risk, and
- improving customer experience.
Additionally, he has led enterprise-wide Process Maturity assessments, performed over 20 health checks for NBNCo’s core value chains, assessing business and systems performance, team ways of working and leadership behaviors, through site-based assessments.