Process management programs/departments are often developed or gain prominence because of an organizational need. Some of these needs could include, standardizing across business lines, urgent improvement, or to support a new technology project. As a result, organizations often fail to establish a sustainable approach that continues to provide value after the initial effort.
APQC’s Seven Tenets of Process Management℠, is one way to ensure a sustainable process program. These seven tenets increase an organization's capabilities, ensure process efforts support organizational value, and provide a foundation for enterprise-wide adoption.
Join APQC’s Holly Lyke-Ho-Gland and Jonathan Kraft on Tuesday, March 23 for a webinar that will explore APQC’s Seven Tenets of Process Management. Participants will learn:
- core concepts for each tenet,
- maturity scales for each tenet, and
- best practices for achieving maturity.