^The APQC Blog

Last year, as the unplanned transition to all-remote work left many organizations flailing, knowledge management rode to the rescue.

How can we prepare our organizations to better navigate future disruptions? How can we build more resilient organizations? Business leaders across the globe are asking these questions and at APQC, we are hard at work uncovering answers.

2020 was a whirlwind of a year, and in addition to learning lessons from the past year, it is important to be thinking ahead to critical success factors for the year to come.

A new year brings new hope. After the holidays wind down and we look forward to the promise of the unknown, we start thinking about what’s important and what we want to do differently. 

I’ll start off by saying: Differences between men and women in the workplace tend to be overblown. Not all women are timid and overly self-conscious, nor are they empathetic superheroes inherently suited to leadership and collaboration.

Like most of us, I truly believe that 2021 will be a better year than last. It has to be, right? But we’re going to have to work for it, and I think collaboration will be the key.

2020 was one of the strangest and most disruptive years on record. As the saying goes, those who do not learn from history are bound to repeat it, and most would say they never want to experience 2020 again.

As we launched into 2020, things were looking up.

One of the questions that we get repeatedly is: What is the best practice model for BPM programs?

Unfortunately, the response is: Well, it depends.

Operation Warp Speed (OWS), the race to create and distribute vaccines against COVID-19 in months instead of years, is a breathtaking example of cutting through red tape.