^The APQC Blog

As the year draws to a close, it gives us all a little time to stop and reflect on how the current year went; what we would like to change or continue in 2024.

Why it is important to focus on change management in KM 

Throughout my 10+ years at APQC, HR shared services has been one of the hottest topics for our members—and for good reason.

In the post-pandemic world, one constant in supply chain has become change. As a result, organizations are investing more time and resources to undertake change management projects within and across supply chain functions.

If we have learned anything in the past few years, we learned that we are living through a time where economic headlines change quickly and finance departments must be ready to react to those changes and make informed decisions quickly.

Business leaders continue to see the connection between knowledge management (KM) and overall success for their organization.

As organizations continue to put greater emphasis on fact-based decision making, ensuring relevant measures and timely access to data becomes increasingly important.

In recent years, supply chain management (SCM) has come face to face with many challenges—global pandemic shutting down factories, post-pandemic labor shortages and port congestion, intensification of climate change, growing inflation, and geopolitical tensions.

I recently wrapped up research on our People of Process Management project. We conducted this survey back in 2019, and it was fun to gather new insights, as well as look at the data from 2019 – see what has changed, what has stayed the same, and what makes process people who they are. 

Whether you are looking to ramp up hiring volume fast, explore new talent pipelines, or reduce the administrative burden on your in-house recruiters, outsourcing can make your recruiting process cheaper, faster, and more effective.