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Knowledge Management Spotlight: Transferring Critical Knowledge in a Crisis

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APQC recently interviewed Jack Vinson on a wide range of topics regarding transferring critical knowledge. In part two of our interview, Jack discusses the challenge of transferring and using critical knowledge during a crisis. In part one, he talked about why identifying critical knowledge can be a difficult collaboration between management and workers.

Process Improvement Spotlight: How Intel used Six Sigma to Optimize Corporate Finance Processes

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Intel Finance needed to standardize and optimize their corporate finance processes.  Joe Pokorski, Intel's Manager of Business Process Improvement, explains role of Lean Six Sigma to drive the standardization and optimization of the processes and the development and transition to using BPM to truly manage processes.

Identifying Critical Knowledge Starts with Good Collaboration

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APQC recently interviewed Jack Vinson on a wide range of topics regarding transferring critical knowledge. In part one of our interview, he talks about why identifying critical knowledge can be a difficult collaboration between management and workers. In part two, Jack will discuss the challenge of transferring and using critical knowledge during a crisis.

A Different Way to Acquire Lessons Learned in Knowledge Management

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APQC recently sat down with Paul J Corney to discuss how using the Pause & Reflect method following an event can help teams better articulate their lessons learned and improve engagement among team members.

Leadership Deficit: Incivility at Work Detrimental to Bottom-Line

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APQC recently spoke with Mary Jo Asmus, owner and operator of Aspire Collaborative Services LLC, about how leaders can promote civility in the work place. Aspire Collaborative Services LLC is an executive coaching firm established to work with leaders and teams who are smart and want increased focus on the things that will make them extraordinary.

Infographic: Gaps in Supply Chain Talent

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With the more strategic role of the supply chain comes a greater need for supply chain employees who can meet the needs of a complex, global economy. Add to this the fact that many senior supply chain professionals are going to retire soon and you have widespread shortage of desired skills in the supply chain workforce.

Infographic: The Leadership Skills Gap

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How is the leadership at your organization?

Six Excuses Companies Use to Avoid Fixing the Financial Close Process

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Six Excuses Organizations Use to Avoid Improving the Financial Close Process

 

 

 

Transferring Critical Knowledge Requires Clear Goals and Communication

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APQC recently chatted with Ewen Le Borgne, senior editor of the Knowledge Management for Development Journal, about why communication is a key part of transferring and applying critical knowledge.

New Year, New HR

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While many of us make personal resolutions for the new year, the companies we work for also make resolutions in the form of business initiatives and strategies. For example, your CEO could give greater priority to business objectives that were not previously ranked highly before. According to a SHRM study, in the past, HR has given key priority to managing talent, improving leadership development, strategic work force planning, and enhancing employee engagement.