^The APQC Blog

The top 5 ways HR will use Generative AI are to:

Organizations are increasingly building resilience against supply chain risks, which is promising.

In today’s complex business environment, internal controls are essential for safeguarding assets, ensuring accurate financial reporting, preventing fraud, and staying compliant with laws and policies. But what are internal controls, and how can organizations strengthen them?

The purpose of benchmarking is to measure and compare an organization's performance against competitors or industry best practices to identify areas for improvement and drive continuous improvement. 

Whether you are starting a new knowledge management (KM) program in 2025 or continuing to evolve and expand an existing program, it’s important to be able to show value now and into the future.

An HR strategy is a plan for managing human capital in ways that enable an organization to meet strategic objectives.

In today’s fast-paced business environment, organizations must balance control and flexibility in decision-making. A well-structured Delegation of Authority (DOA) policy ensures that the right people have the power to act while maintaining compliance and efficiency.

Benchmarking in procurement is seeing renewed interest in light of the ongoing challenges and disruptions facing supply chains and suppliers.

Looking forward to seeing you all in 3 weeks at APQC’s 2025 Process and Knowledge Management Conference! This marks my 30th year of participating in APQC conferences, and each one has brought some truly #memorablemoments.

Conducting an in-depth analysis of appropriate staffing levels for your organization and business goals will help you determine whether your current revenue per employee is high, low, or on target.  This figure, derived by dividing total revenue by the number of employees, helps organiz