Training Course Catalog
APQC’s accredited training courses and certifications offer an efficient and cost-effective way to learn the tools and techniques needed to improve your individual and organizational capabilities and performance.
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Integrating Process and Knowledge
This course illustrates the overlap and alignment of process and knowledge techniques, shows how knowledge and process workers can leverage the cross-over skills and working together, and how sustainable change within organizations can only be achieved with both.
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Leading Successful Enterprise AI Initiatives
This course helps organizations move enterprise AI efforts beyond experimentation and toward consistent, measurable results. Participants will examine why many AI initiatives stall or fail and learn how to position AI as a core business capability rather than a standalone technology project.
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Measuring the Impact of Knowledge Management
This course will focus on identifying measurement strategies appropriate to your level of Knowledge Management (KM) maturity. Participants will be introduced to a variety of processes and tools to track the impact of KM activities on business processes and organizational outcomes.
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Techniques for Communicating Knowledge Management
During this course, participants will learn communication strategies and tactics to help create roadmaps that move from building awareness and understanding to commitment and action. Participants will learn how to create a KM communication roadmap that includes KM stakeholders.
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Transferring Critical Knowledge (Learning Lab)
This course will give participants the tools to understand what knowledge is truly critical to their organizations and determine the most urgent priorities for capture and transfer. It will include an overview of established best practices and examples from leading organizations.