Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
As organizations increasingly embrace a process-focused operating model, end-to-end global process owners (GPOs) have become a key role in the management and development of…
-
Data and Measures|
Best Practices in Applying Process Frameworks 2025: Process Management Function Report
In March 2025, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
-
Data and Measures|
Best Practices in Applying Process Frameworks 2025: Enterprise Architect Role Report
In March 2025, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
-
Data and Measures|
Best Practices in Applying Process Frameworks 2025: Process Workers Role Report
In March 2025, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
-
Data and Measures|
Best Practices in Applying Process Frameworks 2025: Transformation Function Report
In March 2025, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
-
Data and Measures|
Best Practices in Applying Process Frameworks 2025: Subject Matter Expert Role Report
In March 2025, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
-
Data and Measures|
Best Practices in Applying Process Frameworks 2025: Business Process Analyst Role Report
In March 2025, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
-
Data and Measures|
Best Practices in Applying Process Frameworks 2025: Process Owner Role Report
In March 2025, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
-
Data and Measures|
Best Practices in Applying Process Frameworks 2025: IT Function Report
In March 2025, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
-
Data and Measures|
Best Practices in Applying Process Frameworks 2025: Comparison of the 2019, 2021, 2023, and 2025 Surveys
In March 2025, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
-
Collections|
Best Practices in Applying Process Frameworks 2025
In March 2025, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
-
Webinars & Videos|
Launching a Process Management Knowledge Hub
In this webinar, participants discovered how Gilead Sciences is revolutionizing its operations by creating a visual interface to seamlessly navigate processes, documentation,…
-
Presentation Slides|
Launching a Process Management Knowledge Hub
In this webinar, participants discovered how Gilead Sciences is revolutionizing its operations by creating a visual interface to seamlessly navigate processes, documentation,…
-
Collections|
2025 Process and Performance Management Webinars
APQC hosts process and performance management (PPM) webinars to connect with our members. Some webinars feature internal experts discussing APQC's research and findings. For…
-
Data and Measures|
Best Practices in Applying Process Frameworks 2025: Director of Process Management Role Report
In March 2025, APQC conducted its bi-annual “Best Practices in Process Frameworks” survey to learn how organizations are using process frameworks, the common adoption…
