^The APQC Blog

I’ve always considered myself a life-long learner; I love learning about new technologies, human behaviors, and productivity hacks, to name a few. Most of my learning comes from the information I seek out on a regular basis and two of my favorite sources of information are TED Talks and NPR’s TED Radio Hour.  

A lot of attention is given to the broken performance review process. But, has this focus on performance reviews led us to overlook another human capital management process that is also in need of fixing? Recently, I read a blog post that had me asking this question.

With delivery drones, autonomous trucks, and crewless cargo ships dominating the news, much has been discussed about transforming the delivery—more specifically, the last mile—of retail in the supply chain. But for supply chain professionals, much of the focus right now is on the immediate impact of robotics further up the supply chain.

February 27 is No Brainer Day, a fun holiday created to remind us that many of our problems have simpler solutions than we may realize. So today, I’ve got a no-brainer for the knowledge management community: If your KM program isn’t catching on like you want it to, it’s time to put on your marketing hat and promote KM like you would any product or service.

I recently spoke with Silky Wong, a structural engineer at Fluor with an interest in improving knowledge sharing and collaboration in the engineering discipline. She is involved in research on this topic through Texas Tech University. If you are an engineer currently working in a non-academic environment, please consider taking the survey associated with her research.

Why is knowledge sharing and collaboration so important for today’s engineers?

My son is in the 7^th grade at Houston’s First Baptist Academy, home of the Warriors, and one of the school’s marketing posters that I used to love walking by in the school hallway was a sign with smartly dressed, fresh-faced FBA students and the caption “Begin Well.” I love this slogan – in only two words, it managed to convey the idea that by investing in your child’s early education at FBA, you are providing him or her a solid foundation to succeed later in life.

Trust is the currency of today’s digital marketplace whether you are exchanging lodging or knowledge.

We’ve all heard the saying “the only constant in life is change.” Change is happening faster than ever in companies around the world—whether it’s implementing new software, automating processes, or hiring/losing employees—your company will inevitably face change.

In my last blog, I introduced Cal Newport and his concept of deep work, which raises some uncomfortable dilemmas for KM. Cal is author of Deep Work: Rules for Focused Success in a Distracted World, a very provocative work from the perspective of KM.

For me process, much like love, makes the world go round.