^The APQC Blog

I was recently able to talk to Susie West, founder and CEO of sharedserviceslink.com, about role of Global Process Owner (GPO) at large multi-national companies, the challenges the face, and how they are charged with improving financial management processes.

Susie West will be speaking on our free webinar on January 28 at 11 AM CST: Global Process Ownership in Shared Services – Nine Steps to Best Practice.

I, like many, have benefited from low oil prices in the last several months. Last week I filled up my car with gas in Dallas, Texas for $1.75 per gallon; I didn’t know whether to take these rates as a happy surprise or a sign of the apocalypse. I then wondered how oil and gas companies are coping with falling gas prices and whether any of them are using this confluence of realized risks—surplus supplies, political impasses, increasingly energy-efficient technologies, and geopolitical strategizing, to name a few—to further their business strategies.

I recently chatted with Ken Lobenstein, Senior InfoSec Director for Governance and Policy with Royal Philips about the challenges and threats to information security and how to put security best practices in place without slowing down business operations.

APQC: How do recent security hacks at Sony and the U.S. military's Central Command affect how companies view information security in 2015?

John Mansfield, Senior Vice President, Business Strategy & Execution, at Fidelity Investments discusses why so many companies destroy innovation and don’t always embrace the most efficient process.

Looking back at the past year, knowledge management feels reinvigorated and seems to be gaining traction across industries. Why the increased interest? There are many reasons, but here are my top 3 contenders:

Phyllis Korkki’s New York Times article "When Those Who Know Won't Share" was summed up very nicely in the quote by David Zweig, an associate management professor at the University of Toronto, Scarborough. What did Zweig say?

APQC recently interviewed Dr. Scott J. Edgett the CEO and Co-Founder of Stage-Gate International, who APQC recently collaborated with for the benchmarking study Innovation Performance: Critical Drivers of Success. In the following question and answer session, Edgett, one of the top experts in product innovation discusses what organizations can do to better manage innovation performance.

During last week’s webinar, How KM Supports the Nurturing of Successful Leaders, I talked with our Human Capital Management program manager Elissa Tucker about APQC’s latest research on leadership skills gaps.

As many of our members know, a company that cannot get a handle on fixed asset accounting—a fundamental, meat-and-potatoes aspect of financial management—can raise a lot of eyebrows. Investors want to see that a company can get the basics right.

In this video, Mary Driscoll gives a primer on fixed asset accounting by answering the following questions: