Finance Shared Services Key Benchmarks: Distribution/Transportation Industry

Published On:
December 05, 2025
Authored By:
APQC
Members-Only Content:

Featuring data from collaborative research from APQC and ScottMadden, this article provides key performance indicator (KPI) benchmarks for the distribution/transportation industry. Organizations can use this information to gain insight into the efficiency and effectiveness of their shared services processes. 

Metric categories provided include:

  • Cost effectiveness
  • Cycle time
  • Process efficiency
  • Staff productivity