Finance Shared Services Key Benchmarks: Consumer Products/Packaged Goods Products Industry
Featuring data from collaborative research from APQC and ScottMadden, this article provides key performance indicator (KPI) benchmarks for the consumer products/packaged goods industry. Organizations can use this information to gain insight into the efficiency and effectiveness of their shared services processes.
Metric categories provided include:
- Cost effectiveness
- Cycle time
- Process efficiency
- Staff productivity