Executive Summary: Top 10 Practices for High-Impact Knowledge Management Programs

As knowledge management evolves with hybrid work, digital transformation, and AI, KM leaders need a clear blueprint for driving performance and long-term success. This executive summary distills APQC’s latest research into ten essential actions, offering practical guidance for building and sustaining high-impact KM programs.

Topics Include:

• Defining a KM strategy and business case for stronger alignment and leadership support
• Establishing governance, sponsorship, and embedded KM roles across the business
• Leveraging digital collaboration platforms and investing in AI-enabled capabilities
• Focusing on participation, integration, and measuring business impact

Discover how your organization can elevate KM and deliver measurable results.