Why KM Should Establish Formal Support Roles in the Business

Published On:
January 10, 2023
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In most organizations, the KM core team is relatively lean. These staff members often support thousands of end users in different functions and business units, making it vital to tap people in the business to help with certain KM activities.

In this article, you’ll learn about six KM support roles often delegated to people with day jobs in the business, along with the value of formalizing these roles.