Where Digital and Tacit Knowledge Meet

Published On:
May 12, 2023
Authored By:
APQC
Members-Only Content:

In this session, Merck's Grace Chen and Melanie Adams present a case study outlining how traditional and new KM approaches helped preserve expertise in the face of a pause in production of a life-saving medical product.

This is a copy of the presentation; click here for a summary of the session.

Also found in Presentations from APQC's 2023 Process and Knowledge Management Conference
Type:
Presentation Slides
Topics:
Knowledge Management