What Happens to Employees Displaced by Automation?

Published On:
May 22, 2017
Authored By:
APQC
Member Only Content:
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When automation is implemented, the first concern is “What about the people?!?” Fewer than 2 percent of organizations laid employees off after implementing automation in the sales order entry process. Thirty-four percent of organizations that implemented sales order entry automation moved those employees to customer facing positions in the organization. Find out what else these organizations did with their talent after automating the sales order entry process.