Using a Process Framework as a Taxonomy

Published On:
July 09, 2025
Authored By:
APQC
Members-Only Content:

Organizations need not begin with a blank sheet of paper to develop a content taxonomy. A taxonomy functions as a “common language,” because a taxonomy is a hierarchy of categories used to classify content by moving from broad categories to increasingly narrow ones. An enterprise taxonomy can promote consistency across media types, business areas, and locations. A taxonomy also supports business analytics by allowing organizations to easily monitor content usage statistics and trends, such as which content topic areas receive the most downloads. A taxonomy provides a multidimensional framework for classifying and arranging content so that users can better navigate an organization’s resources. And many organizations have found an existing framework to be quite useful. 

This article delineates how to use a process framework as a taxonomy.