Use Measures and Success Stories to Demonstrate the Value of Knowledge Reuse

Published On:
April 2, 2014
Authored By:
APQC
Member Only Content:
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How do best-practice KM teams show that they are delivering value to their stakeholders? First, they use a combination of measures and success stories to demonstrate value. They also collect and publish compelling stories depicting the value delivered to the business from knowledge capture and transfer.