Use Measures and Success Stories to Demonstrate the Value of Knowledge Reuse

Published On:
April 02, 2014
Authored By:
APQC
Members-Only Content:

How do best-practice KM teams show that they are delivering value to their stakeholders? First, they use a combination of measures and success stories to demonstrate value. They also collect and publish compelling stories depicting the value delivered to the business from knowledge capture and transfer.

Also found in Measuring Knowledge Management Initiatives, Transferring and Applying Critical Knowledge
Type:
Articles
Topics:
Knowledge Retention and Transfer, Knowledge Management, KM Measurement
Industries:
Consumer Products/Packaged Goods, Software, Aerospace, Professional Services/Business Services, Engineering, Food/Beverage/Restaurant, Government/Military (Federal/State)

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