Understanding Knowledge Mapping

Published On:
April 10, 2026
Authored By:
APQC
Public Content:
View Now

Knowledge-related risks often surface as delays, dependency on a few experts, or repeated mistakes rather than clear warnings. This article explains how knowledge mapping helps organizations make critical expertise visible, identify gaps and bottlenecks, and focus effort where knowledge loss and performance risk are highest.

Topics Include:

  • What knowledge mapping is and how it supports better decision making
  • Targeted and holistic approaches to mapping critical knowledge
  • Best practices for facilitation, validation, and risk analysis
  • How to turn mapping insights into action through transfer and standardization

Read the full article and learn how knowledge mapping can help your organization reduce risk, locate expertise, and strengthen knowledge flow where it matters most.